Powering global business continuity and tech operations

Company profile and governance

Neuralworks Sdn. Bhd. is a registered Business Process Outsourcing (BPO) company based in Malaysia. Specializing in Information Technology Operations (ITO) and cross-border tech support, we provide structured technical execution for international corporate clients.

We operate under strict Malaysian corporate regulations and maintain full operational transparency, serving as a trusted technical service partner for cross-border software ecosystem maintenance, custom development, and multi-channel support.

Our vision

To be a premier, highly trusted BPO partner in Southeast Asia for cross-border enterprise IT maintenance and support.

Our mission

To deliver secure, SLA-backed, and cost-effective outsourcing solutions with strict compliance standards.

Corporate governance and compliance standard

Entity verification

Operating under SSM registration in Malaysia.

Contractual transparency

All cross-border engagements are governed by formal Service Level Agreements (SLAs), verified scope of work, and official invoicing.

Cross-border settlement compliance

Full adherence to foreign exchange control guidelines and Anti-Money Laundering (AMLA) policies for transparent international payments.